Privacy policy
Privacy Policy
This Privacy Policy describes how Third Form Skincare ("Third Form," "we," "us," or "our") collects, uses, and shares information about you when you visit or make a purchase from thirdformskincare.com. By using our site, you agree to the terms of this policy.
Information We Collect
When you visit our site or place an order, we may collect the following:
- Order information: name, billing address, shipping address, payment information, email address, and phone number
- Account information: email and password if you create an account
- Device information: IP address, browser type, time zone, and cookie data
- Usage data: pages visited, referring URLs, and how you interact with our site
- Communications: any information you provide when contacting us
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders, including sending order confirmations and shipping updates
- Communicate with you about your account, orders, or inquiries
- Send marketing emails and promotions, only with your consent — you may unsubscribe at any time
- Improve and personalize your experience on our site
- Detect, prevent, and address fraud, security issues, and technical problems
- Comply with applicable laws and regulations
Sharing Your Information
We do not sell your personal information. We may share your information with trusted third parties who help us operate our site and fulfill orders, including:
- Shopify — our ecommerce platform
- Payment processors such as Stripe, PayPal, and Shop Pay — to securely process transactions
- USPS — to deliver your orders
- Meta and Google — to show relevant ads based on your preferences
- Analytics services — to help us understand how our site is used
All third parties are required to handle your data in accordance with applicable privacy laws.
Cookies
We use cookies and similar tracking technologies to improve your experience, analyze site traffic, and support our marketing efforts. You can control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our site.
Your Rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Request data portability where applicable
To exercise any of these rights, please contact us at contact@thirdformskincare.com.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is fully secure. We cannot guarantee the absolute security of your data.
Children's Privacy
Our site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately at contact@thirdformskincare.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Effective Date: January 1, 2025
Questions? Contact us at contact@thirdformskincare.com